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Frequently Asked Questions
Computer Mice ,
Keyboard & Mouse Combos ,
Silicone cover for KUS015 (WGSB-015) keyboard combo is available here.
We do not have matching covers for other models at the moment, we recommend looking up 'universal keyboard cover' on Amazon as an alternative.
Some models have replacement USB receivers available, you can find them here. (Pairing Tutorial is in the description section.
Please contact us if you need help identify your product model or if replacement is unavailable.
At the moment we do not ship outside of the U.S. ( EXCLUDES Alaska, Hawaiian Islands, and other island territories)
International sites are in progress. We apologize for the inconvenience.
Buy Jelly Comb from Amazon: More Countries
We prepare & ship your package within 48 hours after the payment is made.
Tracking is generally available the next day, it may be slower on the weekends.
Our customers generally receive their package within 3-7 business days, depending on their location.
Flat rate $3.99 for orders under $19.99.
Free Shipping for accessories/parts & orders $19.99 and above.
Products purchased from jellycomb.com are eligible for 30-day return & refund policy.
Amazon policy applies to orders from Amazon.
Please visit our Warranty Policy page to proceed.
We ship accessories/parts from our Texas warehouse & others from Amazon's local warehouse. Your packages may arrive separately if your order contains both.
If there is anything missing from your order, please contact us.